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PROVIDE PRE-SALE AND AFTER-SALE SERVICE

PRE-SALE SERVICE

Our company provides professional photovoltaic innovation and application services to customers all over the world. With a multi-level and multi-channel fast and efficient customer service team, we can provide all customers with technical consulting, technical cooperation, product application, pre-sales and after-sales consulting services. Technical support our company has established extensive and in-depth cooperation with Tsinghua University, Harbin Institute of Technology and MIT.
In October 2022, Professor Cao Junwei, a famous professor of Tsinghua University and director of the National Laboratory of Information Science and Technology; The director of Jiangsu Modern Low Carbon Technology Research Institute and director of Micro net Center, Dr. Mou Yingfeng of Harbin University of Technology, jointly led a team to visit our company, praised our commitment to zero carbon energy conservation and vigorously develop clean energy, and discussed the technology of many innovative products that we have produced in mass production, so as to jointly be the guardian of the green earth. 

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AFTER-SALE SERVICE

Our company focuses on providing excellent after-sales service and has established a comprehensive after-sales system. Our after-sales team is composed of professional technical personnel who have a deep understanding and professional skills of our products. No matter when and where customers encounter problems, we are committed to providing fast response and efficient solutions. We maintain close contact with customers through various channels, including telephone hotlines, online platforms, and emails, so that customers can always contact us and receive support. We provide comprehensive product warranty and repair services to ensure that customers' rights are protected. At the same time, we continuously improve after-sales service, optimize processes, and improve service quality to meet the constantly changing needs of customers. We firmly believe that good after-sales service is the key to building customer trust and brand reputation. We will continue to strive to provide customers with high-quality after-sales support to ensure that they receive the best experience when using our products.

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QUALITY CONTROL

ISO9000

ISO 9000 is a quality management system standard issued by the International Organization for Standardization (ISO), which plays an important role in company management.ISO 9000 has played an important role in standardizing, improving quality, enhancing customer satisfaction, promoting continuous improvement, and establishing reputation in company management, and has a positive promoting effect on the sustainable development of enterprises. 

We strictly adhere to the ISO 9000 management system, committed to improving the quality level of our products and services, and earning the trust of our customers, suppliers, and partners.

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